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Deposits and Final Payments:
A deposit according to the following scale will apply. After the deposit is made, additional participants can be added only with the agreement of Key Tours and a deposit of $ 100 per person. The deposit forms part of your final payment, which is due 60 days before departure. If the balance is not received 60 days prior to departure, your booking is automatically canceled. Bookings made within 60 days of departure must be paid in full at the time of booking.
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Required Deposit |
Cancellation fee up to 90 days |
| Allocation on Bus |
$ 50 per person |
$ 15 per person |
| Exclusive Bus |
$ 50 per person additional deposit for cruise or air |
$ 20 per person |
| Special Custom Tour |
$ 50 Per person additional deposit for cruise or air |
$ 20 Per person |
Commissions and Overrides on Brochure Programs: Please call
Reductions: (only from Brochure programs)
Group Free Traveler Allowance:
- One free in DBL room for every 15 full paying participants (Turkey only Programs)
- One free in DBL room for every 20 full paying participants (other destinations)
- Free travelers are exclusive of add-on rates, and airport taxes and other taxes
Form of Payment:
We take all major credit cards for payments of $750 or more (except for tour programs quoted at Net Price which are payable only in check form) and checks which should be written to “National City Bank / Key Tours Escrow Account.”
For Credit Card Payments We Will Reduce Commission as Follows:
a) Visa, Master and Discover cards : 2 %
b) American Express : 3 %
Credit cards are accepted for group bookings only when the program is directly from our brochure and only for payments of $ 750 or more. There is a deduction from the commission (see above), and credit card agreements prohibit an increase in the price of services to compensate for this cost.
For groups quoted at Net, their gross rate will be charged to the client’s card and then credited to agency’s account minus 3 %.
Rooming Lists and Space Reduction Deadline Requirements:
Up to 90 days prior to departure you can cancel the group, otherwise 80 % of the names are required at that time 60 days prior to departure, 100 % of the names and final payment are required.
Tour Documents & Delivery:
Visas and passports are the traveler’s responsibility. Normally documents are delivered to the tour organizer 21 days prior to travel. If there are special needs in this area, please inform your Key Tours booking agent well in advance. The documents will include: a local contact at each destination and brief information about sites with a touring itinerary as well as vouchers where required for scheduled services.
Cancellations :
Notice of cancellation must be made in writing directly to Key Tours. Up to 90 days prior to departure, there is an option to cancel up to 20% of seats reserved with no penalty. If the amount canceled exceeds 20% of booked seats, there is a US $ 25 Plus airline fees penalty per reserved seat canceled. After that date, a US $ 75 fee per reserved space will be charged for all cancellations. Additionally, the following scale of charges will apply when cancellation notice occurs within 60 days of tour departure:
Medical Cancellations:
If illness precludes travel, the traveler must obtain a medical certificate from their physician attesting to the illness and present that certificate along with their refund request. Key Tours will refund all savings possible (i.e. all moneys paid less any additional fees assessed by outside suppliers such as hotels, bus and transportation companies, handling fees, etc.)
Refund: No refunds will be made for unused portions of any travel service.
Revision Fees:
A handling fee of US $25 per transaction will be charged for any alteration or revision made to a booking before Travel documents issued.
Not Included in the Tour Price:
Passport and Visa fees, expenses on the US Mainland, camera fees, excess baggage fees, baggage and souvenir forwarding, phone calls, meals not specifically included in the itinerary, after dinner tea or coffee, beverages such as mineral water or soft drinks, and optional excursions are not included in the tour price. Also customary tips to drivers, escorts, hotels and guides are made at the traveler's discretion and are not included in the tour price.
Travel Insurance:
Key Tours recommends that travelers buy adequate and comprehensive travel insurance. Key Tours offer coverage from one of the more reputable companies.
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Destinations
Italy
