Terms & Conditions

RATES:
All rates are in US dollars and include all taxes applicable as of Nov 1, 2006. Rates are based on current market value and exchange rates at the time of preparation of these tour programs and are subject to change with or without prior notification. All rates are confirmed after full payment.

RESERVATIONS:
Should be made no later than 45 days prior to departure. Later bookings must be approved in advance. All departures are guaranteed after written confirmation from Key Tours.

DEPOSIT AND FINAL PAYMENT:
1- A deposit of $250 or 25% (whichever is greater and $150 is non-refundable) of travel cost per person is needed to hold a reservation. This deposit forms part of your final payment due 45 days prior to departure. If the balance is not received 45 days prior to departure, the land portion of your booking is canceled automatically. Bookings made within 45 days of departure must be paid in full at the time of booking.

2- Credit cards are accepted only for payments of $400 or more. Participants waive any charge-back rights and, in the event of dispute, requests for a refund must be made using the procedures described herein.

CANCELLATIONS:
Notice of cancellation must be made in writing directly to Key Tours. A $150 fee per person will be charged for all cancellations. Additionally, the following scale of charges will apply when cancellation notice occurs within 45 days of tour departure:

Cancellation – No. of days before Service start	Charges – as a percentage of total service price
45 - 28	20%
27 - 14	40%
13 – 3	70%
Later cancellations &  no-shows	100%

Medical Cancellations:
If illness precludes travel, the traveler must obtain a medical certificate from their physician attesting to their illness and present the certificate along with their refund request. Key Tours will refund all possible monies paid less any additional fees assessed by outside suppliers such as hotels, bus transportation companies, handling fees, insurance costs/fees, etc.

Individual Arrangements:
Individuals are responsible for all cancellation penalties applying to "land only" tours plus the penalties applicable to the special airfare included in your tour. See your travel agent for details.

REFUNDS:
All requests for refunds must be made in writing through Key Tours International within seven days after completing travel. Once travel begins, any changes made by the traveler are the responsibility of the traveler and must be paid for on the spot. Once travel has begun, no refunds can be made for unused portions of any tour or service.

REVISION FEES:
See the Revision Fees Chart for handling fees that will be charged for any alteration or revision made to a booking. Changes that affect inventory such as air or hotel spaces may result in cancellation at the discretion of Key Tours International. Ticket change fees and cancellation fees can result and are the responsibility of the traveler.

Revision Fees Chart
	City Packages, & Individual Arrangements	Escorted Tours & Cruises Tours
Up to 46 days prior to travel	$ 25 per person	$ 50 per person plus any supplier cancellation fees
Within 45 -10 days prior to travel	$ 25 per transaction plus any supplier cancellation fees	$ 100 per person plus any supplier cancellation fees
Less than 9 days prior to travel	$ 35 per transaction  plus any supplier cancellation fees	$ 100 per person plus supplier cancellations fees

 

OTHER FEES:
Name Change: $ 25 if prior to issuing documents; $ 175 after issuing documents;
Late booking fee: $ 25 per person (within 2 weeks);
Document Change: $ 50 on shipped documents

RESPONSIBILITY:
Key Tours International of Fairfax, VA, USA is responsible for making arrangements for the tour services offered in the attached programs to include transportation, sightseeing and hotel accommodations. The carriers, hotels and other suppliers providing tour services are independent contractors and are not agents, employees, servants, or joint venturers of KeyTours or its affiliates. Airline alternative equipment and routings are subject to change by the Airline and will not result in any refunds. Flight delays and other transportation changes are unfortunate, but are an inherent risk of travel and are therefore outside the control and responsibility of Key Tours International. All certificates and other travel documents for travel services issued by Key Tours are subject to the terms and conditions specified by the supplier and to the laws of the countries in which the services are supplied. If the services included in the tour cannot be supplied or if there are changes in an itinerary for reasons beyond the control of Key Tours, the company will arrange for provision of comparable services.

Key Tours reserves the right to accept or reject any person as a tour participant, to expel any tour participant from the tour, to make changes in the itinerary or services whenever the company deems it necessary to the comfort, convenience or safety of the tour participants, and to cancel a tour at any time. If Key Tours International cancels a tour, the company has no responsibility beyond the refund of monies paid to the company by the traveler.

The tour participant agrees that neither Key Tours International nor its affiliates shall be liable for any damage or loss including personal injury, death, property loss, delay, change in air services, sickness, strike, war, quarantine, terrorism, bankruptcy, weather, upset, disappointment, inconvenience, or expense occasioned by any act or omission of any supplier or person providing tour services. Also, Key Tours is not responsible for failure of clients to follow instructions given in travel documents including, but not limited to, check-in and check-out times and baggage handling, and failure to obtain required documentation such as passports, visas and health certificates where required. In the above cases, travelers will not be entitled to any refund. Only Key Tours representatives, who possess written authority to do so, may vary, add or waive any term or condition in this contract, to include terms or conditions set forth in the preceding provisions. Any legal proceedings both on behalf of or against Key Tours International must be instituted only in a federal or state court located in Virginia, and such claim will be decided using the laws of the state of Virginia. Any legal proceeding against the company must commence no later than one year after the travel services have been completed.

AIRLINE CLAUSE:
Concerned airlines and their agents and affiliates are not to be held responsible for any act, occurrence, or events during the time passengers are not on board their aircraft. The passenger ticket constitutes the sole contract between the airlines and purchaser of these tickets and/or passengers. The Passenger contracts in use by the airlines or transportation companies when used shall constitute the sole contract between the airline, the transportation company and passenger or purchaser of tour. The Tour operators assume no responsibility in this connection. Transportation within the United States may be provided by any member carrier of ARC.

SMOKING:
Smoking is not permitted in vehicles operated by Key Tours. Frequent stops are made so that smoke breaks may be taken outside vehicles.

BAGGAGE:
Porterage for one suitcase is included in the tour price. Due to limited coach capacity, the single bag should not exceed the dimensions of 30”x18”x10” and not weigh more than 60lbs (27kg). A charge of US $4 per traveling day is collected by the tour director for each additional piece of baggage, or if the suitcase exceeds established weight and/or dimension limitations.

YOUNG TOUR PARTICIPANTS:
Children under five years of age and unaccompanied minors under the age of 18 cannot be accepted on escorted tours.

PASSPORT/VISA:
Travelers will need a current passport valid until they return home. Please contact your destination country's nearest consulate for updated details on visa requirements. Costs of visas and border crossing fees are the traveler’s responsibility.

WEB SITE DISCLAIMER:
Key Tours International is not responsible for any typographical or technical errors.

CA REGISTRATION #: 2039702-40