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Fair Trade Agreement:
Refunds :All
requests for refunds must be made in writing through Key Tours Int'l within
seven days after completing travel. Once travel begins, any changes made by the
traveler are the responsibility of the traveler and must be paid for on the
spot. Once travel has begun, no refunds can be made for unused portions of any
tour or service.
Revisions fees : The
following handling fees will be charged
for any alteration or revision made to a booking. Changes that affect inventory
such as air or hotel spaces may result in cancellation at the discretion of Key
Tours Int'l. Ticket change fees and cancellation fees can result and are the
responsibility of the traveler.
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Individual Arrangements |
Tours & Cruises |
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City Packages,
&
Individual Arrangements
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Escorted Tours &
Cruises Tours
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Up to 46 days prior to travel
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$ 25 per person
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$ 50 per person plus any supplier
cancellation fees
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Within 45 -10 days prior to travel
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$ 25 per transaction plus any supplier cancellation fees
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$ 100 per person plus any supplier cancellation fees
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Less than 9 days prior
to travel
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$ 35 per transaction plus
any supplier cancellation fees
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$ 100 per person plus supplier cancellations fees
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Responsibility:
Key Tours International of Fairfax,
VA, USA is responsible for making arrangements for the tour services offered in
the attached programs to include transportation, sightseeing and hotel
accommodations. The carriers, hotels and other suppliers providing tour services
are independent contractors and are not agents, employees, servants, or joint
venturers of Key Tours or its affiliates. Airline alternative equipment and
routings are subject to change by the Airline and will not result in any
refunds. Flight delays and other transportation changes are unfortunate, but are
an inherent risk of travel and are therefore outside the control and
responsibility of Key Tours International. All certificates and other travel
documents for travel services issued by Key Tours are subject to the terms and
conditions specified by the supplier and to the laws of the countries in which
the services are supplied. If the services included in the tour cannot be
supplied or if there are changes in an itinerary for reasons beyond the control
of Key Tours, the company will arrange for provision of comparable services.
Key Tours reserves the right to accept or reject any person as a tour
participant, to expel any tour participant from the tour, to make changes in the
itinerary or services whenever the company deems it necessary to the comfort,
convenience or safety of the tour participants, and to cancel a tour at any
time. If Key Tours International cancels a tour, the company has no
responsibility beyond the refund of monies paid to the company by the traveler.
The tour participant agrees that neither Key Tours International nor its
affiliates shall be liable for any damage or loss including personal injury,
death, property loss, delay, change in air services, sickness, strike, war,
quarantine, terrorism, bankruptcy, weather, upset, disappointment,
inconvenience, or expense occasioned by any act or omission of any supplier or
person providing tour services. Also, Key Tours is not responsible for failure
of clients to follow instructions given in travel documents including, but not
limited to, check-in and check-out times and baggage handling, and failure to
obtain required documentation such as passports, visas and health certificates
where required. In the above cases, travelers will not be entitled to any
refund. Only Key Tours representatives, who possess written authority to do so,
may vary, add or waive any term or condition in this contract, to include terms
or conditions set forth in the preceding provisions. Any legal proceedings both
on behalf of or against Key Tours International must be instituted only in a
federal or state court located in Virginia, and such claim will be decided using
the laws of the state of Virginia. Any legal proceeding against the company must
commence no later than one year after the travel services have been completed
Airline Clause :Concerned
airlines and their agents and affiliates are not to be held responsible for any
act, occurrence, or events during the time passengers are not on board their
aircraft. The passenger ticket constitutes the sole contract between the
airlines and purchaser of these tickets and/or passengers. The Passenger
contracts in use by the airlines or transportation companies when used shall
constitute the sole contract between the airline, the transportation company and
passenger or purchaser of tour. The Tour operators assume no responsibility in
this connection. Transportation within the United States may be provided by any
member carrier of ARC.
Passport / Visa :
Travelers will need a current
passport valid until they return home. Please contact your destination country's
nearest consulate for updated details on visa requirements. Costs of visas and
border crossing fees are the traveler’s responsibility.
Cancellations : A US$ 150
fee per person will be charged for all cancellations. additionally the following scale of charges will apply
when notice occurs within 60 days of service start.
| Cancellations No. of days before services |
Charges as a percentage of total service price |
| 60 - 31 days |
20 % |
| 30 - 14 days |
40 % |
| 13 - 3 days |
70 % |
| Later cancellations and No Shows |
100 % |
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Villa Cancellations:Notice of cancellation
must be made in writing directly to Key Tours. A $150 fee per person plus 20 % will be
charged for all cancellations. Additionally, the following scale of charges will apply.
| Cancellations No. of days before services |
Charges as a percentage of total service price |
| Before 60 days |
20 % |
| 59 - 30 days |
40 % |
| 29 - 15 days |
75 % |
| 14 - 1 days |
90 % |
| Later cancellations and No Shows |
100 % |
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Refunds : No refunds
can be made for unused portions of any services
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Destinations
Italy
