Airport

Hanoi’s sparkling new Nội Bài International Airport is the second largest and busiest airport for passenger traffic in Vietnam. It is located 28km away from Hanoi city centre. Hanoi city bus numbers 7 and 17 leave from the right side of the terminal exit and take an hour to reach the city centre. They run from 5am–10pm, every 15-20 minutes. Airport minibuses congregate outside the arrival hall–the Vietnam Airlines minibus takes about 40 minutes and drops you outside their Hoan Kiem Lake office (south end). Tickets are sold inside the terminal building. However, many travellers opt for a taxi–there are hundreds outside the terminal exit gate. Unlike the minibuses, which run only intermittently at night, taxis are present 24 hours a day. A taxi ride to the city centre takes about 30-40 minutes. Another option for lower fares is the rideshare company Grab.

• Web:

  vietnamairport.vn/noibaiairport/en/

• Address:

  Nội Bài International Airport, Hanoi

• Subway:

  Public buses numbered 7 and 17 are located to the right hand side of the airport

Public Transport

Public transport plays an essential part in Hanoi's transportation scene but it can be hard for first-timers to use. Unlike metros in big cities, Hanoi's bus system is rather confusing due to its many route covering the hundreds of streets with many different name. Bus are numbered from 1 to 55 and runs as far as Bac Ninh province which is just by the airport.

Taxi

Taxis are plentiful in the city and charge by distance only (there is no surcharge for rush hour or late evening). Make sure that the taxi rid is charged according to taxi meter. Many tourist have been complaining about taxis been cheating with the price, so be aware of it and only use reliable taxi companies. Try to have the right change as taxi drivers often don’t have change. Also remember to have your destination written down as pronunciation is often difficult. Taxi station are located at the airport and the train station. Reliable taxi companies are Taxi CP and Taxi Hanoi who are two brands of Taxi Group. Taxi CP: 0438 26 26 26 Hanoi Taxi 0438 53 53 53

• Web:

  www.taxigroup.com.vn/en

• E-mail:

  khachhangttdh@taxigroup.com.vn

• Address:

  15 Pham Hung Street, Hanoi

• Phone:

  +84 4 38 53 53 53

Electricity

220V is standard in Vietnam. In Hanoi, many outlets fit round pins. Use a surge protector when using computers. If you stay at 3 star hotels and up, the hotel receptionist should be able to help you with an adapter.

Pharmacy

Pharmacies is called "nha thuoc" in Vietnamese, can be found on nearly every square block of the city.

Telephone

Country code: +84 Area code: 04